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//Privacy Policy
Privacy Policy 2017-10-26T14:11:13+00:00

Hamilton Neuro-Immune Treatment Centre of Excellence (HNITC) is committed to protecting the privacy of our clients, donors and other individuals about or from whom we collect personal information. HNITC will always protect confidentiality to safeguard the recovery of our clients. Similarly HNITC will always respect the privacy of our donors and supporters in its pledge to not sell, rent, or share personal information. Hamilton Neuro-Immune Treatment Centre of Excellence is pleased to embrace the principles of the Canadian Standards Association Model Code for the Protection of Personal Information to ensure that all personal information is properly collected, used only for the purposes for which it is collected, and is disposed of in a safe and timely manner when no longer required. HNITC will uphold best practices in all areas of business as a trusted, charitable, non-profit organization. To support lifelong recovery and fund vital treatment programs, Hamilton-Neuro Immune Treatment Centre of Excellence ise interested in building long-term relationships with our clients and donors. Knowing clients and donors is critical to providing good service and building loyalty. We recognize that the information entrusted to us is sensitive and precious.

To earn your trust, we adhere to the following principles to safeguard your personal information:
  1. We are accountable for your personal information. All employees, agents and authorized service providers of Hamilton Neuro-Immune Treatment Centre of Excellence (HNITC) are required to protect the confidentiality of your personal information. We take every precaution to ensure confidentiality of your information. We keep your personal information and the business you do with us in strict confidence. Where we choose to have certain services, such as information technology or mailing support, provided by third-party providers, we select service providers carefully. We take all precautions to ensure that the service provider protects your personal information by requiring them to enter into confidentiality agreements. Suppliers do not keep any personal information on file.
  2. We collect, use and disclose personal information only for certain purposes that we identify to you. For clients, HNITC collects, uses or discloses personal information only to: Facilitate treatment, referrals and medical assessments; Track clients (consent gained); Report when legally compelled by the Courts (consent not required); Respond to any of your information requests (client verification required); Provide you with information about HNITC services and; for donors, HNITC collects, uses or discloses personal information only to: Help us in our fundraising campaign; Process and receipt your donation; Provide you with information about Hamilton Neuro-Immune Treatment Centre of Excellence; e.g. annual report, newsletters; Respond to any of your information requests; Recognize you publicly for your donation, unless otherwise directed. We obtain personal information about you lawfully and fairly. Personal information collected will be limited to that required for the purposes identified by us. Hamilton Neuro-Immune Treatment Centre of Excellence organize various special events to create a community for recovery, build public awareness and fundraise. Some events require the gathering of personal information to process registration. This information may be used to invite you to future HNITC events and activities of a similar nature. We will inform you of the purpose for which the information is being requested.
  3. We will obtain your consent. We collect, use or disclose your personal information with your permission. Your permission may be expressed in writing or be implied (e.g. completion of a donation reply card), and you may give it to us verbally or electronically. You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice. We will obtain your consent before making information available to third-parties. HNITC will respect individuals who wish to remain anonymous and/or to be removed from our mailing list. HNITC will provide opportunities to exercise this option on donation reply cards at least once annually. Individuals may also contact HNITC directly with this request by email at info@neuroimmunetreatment.ca or by phone at 416-569-7556. As HNITC must raise funds necessary to ensure that the cost of treatment is financially barrier-free, HNITC will invite alumni to make a donation to HNITC no sooner than one year after completing treatment. HNITC will consider an alumnus a donor once the initial donation has been made.
  4. We keep your personal information accurate and up to date. We maintain appropriate procedures to ensure that personal information in our possession is accurate and up to date. You are entitled to seek a correction of your personal information if you believe that the information in our possession is not correct. If you believe any of the information we have collected about you is incorrect or incomplete, you have the right to ask us to change it or delete it. If your personal information is inaccurate or incomplete, we will make the necessary changes.
  5. We do not sell, rent or share your personal information. We do not sell, rent or share your personal information for commercial or non-commercial gain (e.g. share with like-minded organizations to support their fundraising campaigns). We only share your personal information with third-party service providers to facilitate limited administrative duties, e.g. mailings. We select service providers carefully and take all reasonable precautions to ensure that the service provider protects your personal information. These service providers enter into confidentiality agreements and do not keep any personal information on file.
  6. We will limit how long we keep information. We will keep your personal information only as long as it is necessary to satisfy the purposes for which it was obtained, or as required by law. When we destroy personal information, we will use safeguards to prevent unauthorized parties from gaining access to that information during the process.
  7. We safeguard your personal information. Hamilton Neuro-Immune Treatment Centre of Excellence will protect your personal information by safeguards that are appropriate to the sensitivity of that information. Access to your personal information is restricted to HNITC.